Tuesday, July 22, 2008

Don't Skimp on Customer Service in Tough Times












It's no secret that the economy is not in the best shape ever. A trip to the gas pump is a reminder that costs are more costly today than they were a couple of years ago. What strategies should small-business owners take in order to maintain a healthy business? The strengths of small business are specialization and customer service. As a small-business owner, you have a unique expertise, a passion for something that is what gets you out of bed and to your work every day. If you have moved out of that area of expertise and passion, now is the time to focus your efforts there.

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